Privacy policy

This privacy policy aims to inform you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as “data”). Personal data includes all data that has a personal reference to you, such as name, address, email address, or your user behavior. The privacy policy applies to all data processing operations carried out by us, both in the context of our core activities and for the online media we provide.

Who is responsible for data processing with us

Responsible for data processing is:

Processing your data within the core activities of our company

If you are our user, the nature, scope, and purpose of processing your data depend on the contractual or pre-contractual relationships between us. In this sense, the data processed by us includes all the data provided or required for the purpose of using contractual or pre-contractual services and for processing your request or the contract concluded between us. Unless otherwise stated in the further information in this privacy policy, the processing and sharing of your data with third parties are limited to those data necessary and appropriate for answering your inquiries and/or fulfilling the contract concluded between you and us, protecting our rights, and fulfilling legal obligations. We will inform you of the data required for this purpose before or during the data collection. If we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Affected data:

• Inventory data (e.g., names, addresses)
• Payment data (e.g., bank details, invoices)
• Contact data (e.g., email address, phone number, postal address)
• Contract data (e.g., contract subject, contract duration)

Affected individuals: Customers, prospects, business and contract partners

Purpose of processing: Execution of contractual services, communication, answering contact inquiries, office and organizational procedures

Legal basis: Contract fulfillment and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Your rights under the GDPR

Under the GDPR, you have the following rights, which you can assert at any time with the responsible party mentioned in item 1 of this privacy policy:

• • • Right to Information: You have the right to request information from us about whether and which data we process about you.
    • Right to Rectification: You have the right to request the correction of incorrect or completion of incomplete data.
    • Right to Deletion: You have the right to request the deletion of your data.
    • Right to Restriction: You have the right, in certain cases, to request that we only process your data to a limited extent.
    • Right to Data Portability: You have the right to request that we transmit your data to you or another controller in a structured, common, and machine-readable format.
    • Right to Complain: You have the right to complain to a supervisory authority. The competent authority is the supervisory authority at your usual place of residence, your place of work, or our company headquarters.

Right of Withdrawal

You have the right to withdraw your consent to data processing at any time.

Right to Object

You have the right to object at any time to the processing of your data, which we base on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. If you make use of your right to object, we ask you to explain the reasons. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

Regardless of the above, you have the right to object at any time to the processing of your personal data for advertising and data analysis purposes.

Please direct your objection to the contact address of the responsible party mentioned above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that, unless otherwise stated in the individual privacy notices of this privacy policy, we delete your data,

• • • when the purpose of data processing has ceased to exist, and thus the respective legal basis mentioned in the individual privacy notices no longer applies, for example,
      • upon termination of our existing contractual or membership relationships (Art. 6 para. 1 lit. a GDPR) or
      • when our legitimate interest in further processing or storage of your data ceases to exist (Art. 6 para. 1 lit. f GDPR),
      • when you exercise your right of withdrawal, and there is no other legal basis for processing under Art. 6 para. 1 lit. b-f GDPR,
      • when you exercise your right to object, and there are no compelling legitimate grounds for the processing.

If we (certain parts of) your data still need to be retained for other purposes, such as tax retention periods (usually 6 years for business correspondence or 10 years for booking documents), or for the assertion, exercise, or defense of legal claims from contractual relationships (up to four years), or if the data is needed to protect the rights of another natural or legal person, we will only delete (the part of) your data after the expiration of these periods. Until these deadlines expire, we limit the processing of this data to these purposes (fulfillment of retention obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies primarily serve to exchange information between the device you are using and our website. This includes, among other things, language settings on a website, login status, or the location where a video was watched.

Two types of cookies are used when visiting our websites:

• Temporary Cookies (Session Cookies): These store a so-called session ID, which allows various requests from your browser to be assigned to the common session. Session cookies are deleted when you log out or close your browser.
• Permanent Cookies: Permanent cookies remain stored even after closing the browser. This allows our website to recognize your computer when you return to our website. Information such as language settings or login information is stored in these cookies. Furthermore, your surfing behavior can be documented and stored with these cookies. This data can be used for statistical, marketing, and personalization purposes.

In addition to the above classification, cookies can also be distinguished based on their purpose:

• Necessary Cookies: These are cookies that are absolutely necessary for the operation of our website, to store logins or shopping carts for the duration of your session, or cookies that are set for security reasons.
• Statistics, Marketing, and Personalization Cookies: These are cookies used for analytical purposes or for measuring reach. Such “tracking” cookies may store information about entered search terms or the frequency of page views. In addition, the surfing behavior of an individual user (e.g., viewing certain content, using functions, etc.) can be stored in a user profile. Such profiles are used to display content to users that corresponds to their potential interests. If we use services that store cookies on your device for statistical, marketing, and personalization purposes, we will inform you separately in the following sections of our privacy policy or as part of obtaining your consent.

Affected data:

• Usage data (e.g., access times, clicked websites)
• Communication data (e.g., information about the device used, IP address).

Affected individuals: Users of our online offerings

Purpose of processing: Serving our websites, ensuring the operation of our websites, improving our internet offering, communication, and marketing

Legal basis:
Legitimate Interest, Art. 6 para. 1 lit. f GDPR
If we do not obtain your consent for setting cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, particularly the content and features. You have the option to object to the use of cookies set by us within the security settings of your browser. There, you can decide whether to accept no cookies at all or only cookies on request, or specify that cookies are deleted after each closing of your browser. If cookies are disabled for our website, some functions of the website may no longer be fully available.